Terms & Conditions — cg77 Online Casino Philippines

Section 01

Definitions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "cg77," "the Platform," "we," "us," or "our" refers to the cg77 online gaming platform operating at cg77.asia and all associated services, features, and systems.
• "You" or "Player" refers to any individual who registers an account, accesses the cg77 platform, or uses any service offered therein.
• "Account" means the registered user account created by a Player on the cg77 platform, used to access games, manage funds, and receive promotions.
• "Wallet" or "Account Balance" refers to the PHP-denominated balance held within a Player's cg77 Account, comprising deposited funds and any credited bonus or winnings.
• "Bonus Funds" means any promotional credits, welcome bonuses, reload bonuses, free bets, or other non-cash incentives credited to a Player's Account.
• "Real Money Funds" means funds deposited by the Player from their own financial accounts via GCash, Maya, bank transfer, or other accepted payment methods.
• "Wagering Requirement" refers to the number of times Bonus Funds must be wagered before they become eligible for withdrawal.
• "KYC" or "Know Your Customer" refers to the identity, age, and address verification process required by cg77 prior to the processing of withdrawals or at the Platform's discretion.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body overseeing gaming operations in the Philippines.
• "RA 10173" refers to Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines.
• "Force Majeure" means any event beyond cg77's reasonable control, including natural disasters, government actions, cyber attacks, telecommunications failures, or civil unrest.

Section 02

Acceptance of Terms

By accessing the cg77 platform, clicking "I Agree" or any equivalent confirmation during registration, making a deposit, or participating in any game or promotion, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety, together with the cg77 Privacy Policy, Responsible Gaming Policy, and any specific terms applicable to individual promotions or game types.

If you do not agree to these Terms, you must not access, register for, or use the cg77 platform in any capacity. Continued use of the Platform following the publication of any amendments to these Terms constitutes acceptance of those amendments.

Section 03

Eligibility

To register and maintain an active account on cg77, you must satisfy all of the following eligibility requirements at the time of registration and throughout your use of the Platform:

1. You must be at least 21 years of age, the minimum legal age for participation in online gambling activities under PAGCOR guidelines applicable in the Philippines.
2. You must be a natural person (not a corporation, trust, or other legal entity) acting in your own personal capacity.
3. You must be legally permitted to participate in online gambling activities under the laws applicable to your jurisdiction of residence. It is your sole responsibility to verify your local legal position before registering.
4. You must not be a current employee, director, contractor, or close family member of any employee or director of cg77 or its affiliate companies.
5. You must not have been previously excluded or suspended from the cg77 platform for breach of these Terms or any responsible gaming self-exclusion agreement.
6. You must not be subject to a self-exclusion order from any PAGCOR-regulated gaming program or any court order that restricts participation in gambling activities.

cg77 reserves the right to require documentary proof of eligibility at any time. Failure to provide satisfactory proof upon request may result in account suspension or closure. Any winnings accrued by an ineligible player may be forfeited without notice.

Section 04

Account Registration

To access real-money games and financial features on cg77, you must complete the registration process and create a single Account. The following conditions apply to account registration:

• One Account Per Person: Each individual may hold only one registered account on the cg77 platform. The creation of duplicate or multiple accounts by the same individual is a breach of these Terms and may result in the closure of all associated accounts and the forfeiture of any balances therein.
• Accurate Information: You must provide complete, accurate, and truthful information during registration, including your full legal name, date of birth, Philippine mobile number, and any other information required. cg77 is not responsible for losses arising from incorrect registration information provided by the Player.
• Account Updates: You are responsible for keeping your account information current. Material changes — particularly to your registered mobile number — must be updated through Account Settings promptly.
• KYC Verification: cg77 may require you to complete a Know Your Customer (KYC) verification process prior to processing withdrawals or at any other time at the Platform's discretion. Required documents may include a government-issued Philippine ID, proof of address, and source of funds documentation where applicable.
• Third-Party Accounts: You must not register or operate an account on behalf of another person, or permit another person to use your account. Account sharing is prohibited.

Section 05

Account Security

You are solely responsible for maintaining the confidentiality and security of your cg77 login credentials, including your username, password, and any two-factor authentication codes. The following security obligations apply:

• You must choose a strong, unique password for your cg77 account and must not reuse passwords from other online services.
• You must not share your login credentials with any other person under any circumstances.
• You must notify cg77 Customer Support immediately if you become aware or suspect that your account has been accessed without your authorization.
• cg77 will not be liable for any losses sustained as a result of your failure to maintain the security of your account credentials.
• All activity on your account will be treated as authorized by you unless you have notified cg77 of a security breach and received a written confirmation of account suspension from cg77.
• You must not attempt to access the account of another registered player.

Section 06

Deposits

cg77 accepts deposits from Filipino players via the following payment methods: GCash, Maya, BPI Online, BDO Online Banking, Metrobank Online, and UnionBank. The following terms govern all deposit transactions:

• All deposits are made in Philippine Peso (PHP). Minimum and maximum deposit amounts per transaction are specified within the cg77 Cashier section and are subject to change without prior notice.
• Deposits are processed automatically upon confirmation from the payment provider. GCash and Maya deposits are typically credited to your cg77 Wallet within seconds. Bank transfer timelines are subject to the processing policies of the relevant bank.
• You may only deposit funds from payment accounts that are registered in your own name. cg77 does not accept deposits from third-party accounts.
• All deposited funds must come from lawful sources. cg77 reserves the right to request source-of-funds documentation for deposits above threshold amounts, in compliance with applicable anti-money laundering obligations.
• cg77 does not charge additional fees on standard deposits, but your payment provider may apply their own transaction charges. Any such fees are entirely the responsibility of the Player.
• Funds deposited in error cannot be claimed from cg77 once they have been wagered. Unplayed deposits may be withdrawn subject to verification procedures.

Section 07

Withdrawals

The following terms govern all withdrawal requests from cg77 Accounts:

• Withdrawals may only be made to payment methods that are verified and registered to your cg77 account. Withdrawals to third-party accounts are strictly prohibited.
• A minimum withdrawal amount applies and is specified within the cg77 Cashier section. Withdrawal requests below this minimum will not be processed.
• Before processing any withdrawal, cg77 may require completion of KYC verification. Players who have not previously submitted KYC documentation will be required to do so upon making their first withdrawal request.
• Withdrawal requests are generally processed within one to three business days. GCash and Maya withdrawals typically complete faster than bank transfers, subject to the respective payment provider's timelines.
• cg77 reserves the right to delay or withhold withdrawal processing if there is reasonable suspicion of fraudulent activity, policy violation, or pending verification requirements.
• Only Real Money Funds are eligible for direct withdrawal. Bonus Funds must first meet their applicable Wagering Requirements before they become eligible for withdrawal as Real Money Funds.
• cg77 reserves the right to perform enhanced due diligence on large or unusual withdrawal requests, which may include requesting documentation of the source of deposited funds.

Section 08

Bonuses & Promotions

cg77 may offer various promotional incentives including welcome bonuses, reload bonuses, cashback offers, free spins, free bets, and loyalty rewards. The following general terms apply to all bonuses and promotions unless otherwise specified in the specific promotion terms:

• Each Player is eligible to claim each promotion only once unless the promotion terms explicitly state otherwise. Multiple accounts created to claim bonuses more than once constitute fraud and will result in account closure.
• Wagering Requirements must be met in full before Bonus Funds or winnings derived from Bonus Funds become eligible for withdrawal. The applicable Wagering Requirement multiplier is stated in the individual promotion terms.
• Bonus Funds and Real Money Funds may be subject to different game contribution rates toward Wagering Requirements. Live casino games, table games, and sports betting markets may contribute at rates below 100%, or not at all, toward Wagering Requirements. Applicable rates are specified in each promotion's terms.
• Bonuses have validity periods. Unused bonuses and unmet Wagering Requirements will expire at the end of the validity period, and associated Bonus Funds will be removed from the Player's Account.
• cg77 reserves the right to withdraw, modify, or cancel any promotion at any time. Players who have already claimed a promotion will not be retroactively disadvantaged by mid-promotion modifications except where required by regulatory obligation.
• Abuse of the bonus system — including but not limited to collusion, use of automated betting systems, or systematic exploitation of promotional terms — will result in forfeiture of bonuses and associated winnings, and may result in account closure.

Section 09

Gaming Rules

Access to games on the cg77 platform is subject to the following terms:

• All games available on cg77 are sourced from independently certified third-party providers. Game outcomes for RNG-based games are determined by certified random number generator systems, and live dealer game outcomes are determined by real-world physical events conducted under controlled studio conditions.
• The rules applicable to individual games are those published within the game itself or in the relevant game provider's documentation. In the event of ambiguity, cg77 may refer to the certified game documentation of the relevant provider.
• In the event of a game malfunction, disconnection, or technical error, cg77 reserves the right to void affected rounds and return stakes to the Player's Account. No compensation beyond stake return will be provided for technical failures.
• Any bet placed after a technical error has been identified by cg77 may be voided. Players who continue to place bets knowing of a technical error affecting outcomes may have associated winnings forfeited.
• Minimum and maximum bet limits apply to all games and are displayed within each game or game lobby. cg77 reserves the right to adjust bet limits at any time without prior notice.
• Bets may not be cancelled or modified after they have been confirmed and accepted by the system, except where the relevant game rules expressly permit bet modification within a defined timeframe.

Section 10

Prohibited Conduct

The following conduct is strictly prohibited on the cg77 platform. Any violation may result in immediate account suspension, permanent closure, forfeiture of Account balances, and referral to relevant Philippine law enforcement authorities:

• Providing false, misleading, or fraudulent information at registration or during any KYC or verification process.
• Creating or operating more than one registered account on the cg77 platform.
• Using the cg77 platform to launder proceeds of crime or to conduct any transaction that violates the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended).
• Using automated tools, bots, scripts, or any software that provides an unfair advantage or artificially replicates human interaction with the Platform.
• Engaging in collusion with other players in any game, including but not limited to chip dumping in poker, coordinated betting in live games, or sharing of real-time game information.
• Exploiting software errors, glitches, or vulnerabilities in the Platform or any game. Any winnings derived from a known or suspected software error may be voided.
• Charging back deposits via your payment provider after using the deposited funds. Fraudulent chargebacks will be treated as theft and reported to the relevant Philippine authorities.
• Attempting to access the cg77 platform or any account other than your own without authorization.
• Using the Platform in any way that violates applicable Philippine law or the laws of your jurisdiction of residence.

Section 11

Responsible Gaming

cg77 is committed to promoting safe and responsible gambling practices. The following tools and policies are in effect:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account at any time through Account Settings. Requests to increase deposit limits are subject to a mandatory cooling-off period before taking effect.
• Loss Limits: Players may set maximum loss thresholds over defined periods. Once a loss limit is reached, further play that would exceed the limit is blocked until the period resets or the limit is adjusted after any applicable cooling-off period.
• Session Time Reminders: Players may configure session time alerts that notify them when they have been actively playing for a set period.
• Self-Exclusion: Any Player who believes they may be experiencing problem gambling behavior may request a voluntary self-exclusion from the cg77 platform. Self-exclusion may be requested for defined periods (minimum 6 months) or on a permanent basis. Self-exclusions take effect within 24 hours of the request being confirmed. During the self-exclusion period, the Player's account will be suspended and no new accounts may be registered.
• Reality Checks: cg77 may display real-time session duration and net gain/loss information during gameplay sessions as an additional responsible gaming tool.
• Minor Protection: cg77 encourages all Players to use parental control software where minors share access to devices used for gaming. Registration is strictly limited to persons aged 21 and above.

Players seeking assistance with problem gambling are encouraged to contact cg77 Customer Support or refer to the resources available at cg77 Responsible Gaming.

Section 12

Intellectual Property

All content on the cg77 platform — including but not limited to the website design, user interface, graphics, logos, text, game content, software, audio, and video — is the property of cg77 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cg77 platform for your personal, non-commercial purposes in accordance with these Terms. This licence does not permit you to reproduce, distribute, modify, publicly display, publicly perform, or create derivative works from any content on the Platform without the prior written consent of cg77.

Any unauthorized use of cg77's intellectual property may result in account termination and may be subject to civil or criminal proceedings under applicable Philippine law.

Section 13

Limitation of Liability

To the fullest extent permitted by applicable Philippine law, cg77 shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive losses, including but not limited to loss of profits, loss of data, or loss of business opportunity, arising from your use of or inability to use the cg77 platform.
• Any interruption, suspension, or termination of access to the Platform, whether caused by maintenance, technical failure, Force Majeure, or regulatory action.
• Any loss arising from unauthorized access to your account resulting from your failure to maintain the security of your login credentials.
• Any loss arising from errors in information you provide to cg77, including incorrect payment details supplied during withdrawal requests.
• Any decision made by you to participate in gambling activities or the outcome of any game, bet, or wager placed on the Platform.

cg77's total aggregate liability to you in respect of any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you in the 90-day period immediately preceding the event giving rise to the claim, or PHP 10,000, whichever is lower.

Nothing in these Terms excludes or limits cg77's liability for fraud, willful misconduct, or any other liability that cannot be excluded or limited under applicable Philippine law.

Section 14

Privacy & Data Protection

cg77 processes your personal data in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission of the Philippines.

By registering for a cg77 account, you consent to the collection, use, and processing of your personal data as described in the cg77 Privacy Policy, which forms part of these Terms and Conditions by reference.

Your personal data will be processed for the purposes of account administration, identity verification, transaction processing, fraud prevention, responsible gaming compliance, and regulatory reporting. cg77 will not sell your personal data to third parties for marketing purposes without your explicit consent.

You have the right to access, correct, and request deletion of your personal data held by cg77, subject to cg77's legal obligations to retain certain records under Philippine law. Such requests may be submitted to the contact details in Section 18 of these Terms.

Section 15

Account Suspension & Termination

cg77 reserves the right to suspend or permanently close your account at any time for any of the following reasons, without prior notice where circumstances require immediate action:

• Breach of any provision of these Terms and Conditions.
• Provision of false, fraudulent, or misleading information at any stage.
• Suspected fraudulent activity, including but not limited to unauthorized chargebacks, money laundering, or collusion.
• Failure to provide requested KYC documentation within a reasonable timeframe.
• Your ineligibility to use the Platform under Section 3 of these Terms.
• A request by a competent Philippine regulatory authority or law enforcement body.
• The Platform's assessment that your gambling behavior poses a risk to your welfare or the welfare of others.

Upon account closure for reasons other than breach of these Terms, any verified Real Money Funds remaining in your Account will be returned to your registered payment method after completion of applicable compliance checks. Bonus Funds that have not met their Wagering Requirements will be forfeited upon account closure regardless of the reason for closure.

You may close your account voluntarily at any time by contacting cg77 Customer Support. Voluntary account closures are processed within five business days of the verified request.

Section 16

Amendments to These Terms

cg77 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, cg77 will provide notice to registered Players through one or more of the following methods: a notice displayed on the cg77 platform upon login, an SMS notification to your registered Philippine mobile number, or an update to the "Last Updated" date displayed at the top of these Terms.

Your continued use of the cg77 platform following the effective date of any amendments constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 15.

It is your responsibility to review these Terms periodically. cg77 recommends reviewing them whenever you receive a notification of update.

Section 17

Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute arising from or in connection with these Terms, you agree to first contact cg77 Customer Support and attempt to resolve the matter informally. cg77 will endeavor to respond to formal dispute submissions within ten business days.

If the dispute cannot be resolved informally within thirty days, you agree that the dispute shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines.

Nothing in this Section prevents cg77 from seeking injunctive or other equitable relief from a competent Philippine court to protect its intellectual property rights or to prevent immediate harm.

Section 18

Contact Information

For questions, complaints, or formal correspondence regarding these Terms and Conditions, or to exercise your data privacy rights under RA 10173, please contact cg77 through the following channels:

• Customer Support: Available 24/7 via the live chat feature accessible from within your logged-in cg77 account.
• Email: [email protected] (plain text — not a clickable link; please type this address into your mail application manually)
• Responsible Gaming: Refer to the Responsible Gaming page for self-exclusion and problem gambling support resources.

cg77 aims to acknowledge all formal written correspondence within five business days and to resolve substantive queries within fifteen business days of acknowledgement, subject to the complexity of the matter.