This Privacy Policy explains how cg77 collects, uses, stores, shares, and protects the personal data of registered players and visitors in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission.
Our Privacy Commitments
Six core commitments that govern every data processing decision at cg77 — from the moment you register to the day you request account closure.
cg77 collects only the personal data that is necessary for the purposes stated in this Policy. We do not collect data speculatively or for purposes not described here. If a piece of information is not needed to provide, secure, or improve our services, we do not ask for it.
This Policy is written in plain English, not designed to obscure how your data is used. Every category of data we collect, every purpose for which it is processed, and every party with whom it may be shared is disclosed here. If you have questions, our support team is available to clarify.
All personal data held by cg77 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data within the cg77 organization is restricted on a strict need-to-know basis, and all staff with data access undergo regular data protection training.
Under RA 10173, you have the right to access, correct, object to, and request the deletion of your personal data. cg77 provides straightforward processes for exercising all of these rights, and responds to valid requests within the timeframes required by Philippine law.
cg77 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data shared with trusted service providers is shared under strict contractual data processing agreements and is used only to deliver our services — never for the provider's own marketing.
cg77 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by Philippine law, including anti-money laundering record-keeping obligations. When the retention period expires, data is securely deleted or anonymized.
Section 01
This Privacy Policy applies to all personal data processed by cg77 in connection with the cg77 online gaming platform accessible at cg77.asia ("the Platform"), including all associated mobile and browser-based interfaces, customer support channels, and promotional communications.
cg77 is the personal information controller responsible for your personal data as defined under Section 3(h) of Republic Act No. 10173 (the "Data Privacy Act of 2012" or "DPA"). As personal information controller, cg77 determines the purposes and means of processing the personal data it holds in connection with the Platform and its related services.
This Policy applies to all registered players of the cg77 Platform, regardless of whether they are accessing the Platform from Metro Manila, Cebu, Davao, or any other location in the Philippines. It also applies to unregistered visitors who browse the cg77 website without creating an account.
Important: This Privacy Policy is incorporated by reference into the cg77 Terms and Conditions. By registering a cg77 account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
Section 02
cg77 collects the following categories of personal data in connection with the provision and operation of the Platform:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID type and number, photograph (if provided for KYC) | Registration; KYC verification |
| Contact Data | Philippine mobile number (+63 format), email address (if provided), registered address | Registration; account updates |
| Financial Data | GCash account number, Maya account, bank account details (for withdrawals), transaction history, deposit and withdrawal amounts | First deposit or withdrawal; payment processing |
| Gaming Activity Data | Games played, bets placed, amounts wagered, winnings, session duration, game history | Continuously during active gameplay |
| Technical Data | IP address, device type and model, operating system, browser type and version, session identifiers, login timestamps | Each Platform visit or login |
| Communication Data | Customer support chat logs, SMS message content, records of complaints or disputes submitted to cg77 | When you contact cg77 support |
| Responsible Gaming Data | Deposit limits set, loss limits, self-exclusion status, responsible gaming tool usage history | When responsible gaming tools are used |
cg77 does not intentionally collect sensitive personal information as defined under Section 3(l) of the DPA, except where required for identity verification (for example, government ID types) or where you voluntarily provide such information in a support context. Where sensitive information is incidentally received, it is processed with the heightened protections required by the DPA.
Section 03
cg77 collects personal data through the following channels and methods:
Section 04
cg77 processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:
Section 05
cg77 does not sell your personal data. cg77 may share your personal data with the following categories of recipient only to the extent necessary for the stated purpose:
All third-party service providers with whom cg77 shares personal data are required by contract to process that data only for the specific purpose for which it was shared, to maintain appropriate security measures, and to comply with applicable Philippine data protection law.
cg77 does not transfer personal data outside the Philippines except where necessary to engage a game content provider or technical service provider whose infrastructure is located in another jurisdiction. Any such transfers are conducted under contractual protections equivalent to those required by the DPA.
Section 06
cg77 uses cookies and similar session tracking technologies when you access the Platform. The following categories of cookies are used:
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly, including the ability to log in and access game content.
Section 07
cg77 implements and maintains appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:
While cg77 takes all reasonable steps to protect your data, no system is entirely immune from security risks. You also bear responsibility for maintaining the security of your account credentials. Please review the account security guidance in the cg77 Terms and Conditions.
Data Breach Notification: In the event of a personal data breach that is likely to cause serious harm to affected individuals, cg77 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173 and NPC Circular 16-03.
Section 08
cg77 retains personal data for the periods set out below. Retention periods are determined by reference to the purpose of processing and applicable Philippine legal requirements:
Upon expiration of the applicable retention period, personal data is securely deleted from cg77 systems or irreversibly anonymized. Anonymized aggregate data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data under the DPA.
Section 09
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by cg77. These rights may be exercised by contacting cg77 using the details in Section 13:
You have the right to request confirmation of whether cg77 holds personal data about you, and to receive a copy of that data together with information about the purposes for which it is processed. cg77 will respond to access requests within fifteen (15) business days of receiving a verified request.
You have the right to request the correction of inaccurate or incomplete personal data held by cg77. Corrections to account information may be made directly through Account Settings for basic fields such as email address and mobile number. For corrections to identity documents or other sensitive fields, please contact cg77 Customer Support.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that this right is subject to cg77's legal obligations to retain certain records under RA 9160 and other applicable Philippine law. Where erasure is not possible for legal reasons, cg77 will restrict processing of your data to the minimum required for compliance purposes.
You have the right to object to the processing of your personal data where cg77 relies on legitimate interest as the legal basis for processing. You also have the right to withdraw consent for marketing communications at any time through Account Settings, without affecting the lawfulness of processing based on consent prior to withdrawal.
Where cg77 processes your personal data based on your consent or in performance of a contract, and where processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format. This typically covers your account data, transaction history, and gaming activity data.
If you believe that cg77 has processed your personal data in a manner that violates the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Before doing so, cg77 encourages you to raise the matter directly with our Data Protection Officer in the first instance, as many concerns can be resolved promptly without formal regulatory involvement.
Section 10
The cg77 Platform is not directed at, and is not intended for use by, individuals under the age of 21. cg77 does not knowingly collect personal data from any person under the age of 21. Access by persons below the minimum legal age for gambling in the Philippines is strictly prohibited.
cg77 implements age verification procedures at registration to prevent underage access. Where cg77 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed.
If you are a parent or guardian and believe that your child may have provided personal data to cg77, please contact cg77 Customer Support immediately. We take underage access prevention seriously and will act without delay on credible reports of underage account registrations.
Section 11
cg77 uses gaming activity data, session data, and account behavior data as part of its responsible gaming program. Specifically:
Processing of gaming activity data for responsible gaming purposes is conducted on the legal basis of legitimate interest, specifically the protection of player welfare, which cg77 considers a core operational obligation. For more information, please visit the Responsible Gaming page.
Section 12
cg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, regulatory guidance from the National Privacy Commission, changes in our data processing activities, or improvements to our privacy practices.
When material changes are made to this Policy, cg77 will notify registered players via one or more of the following methods: an in-platform notification displayed upon login, or an SMS notification to your registered Philippine mobile number. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree to the updated Policy, you should cease using the Platform and may request account closure in accordance with the Terms and Conditions.
Section 13
cg77 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. The cg77 DPO can be contacted for privacy-related queries, data subject rights requests, and formal complaints:
cg77 aims to acknowledge all data subject rights requests within five (5) business days and to provide a substantive response within fifteen (15) business days. Complex requests may take longer, in which case cg77 will notify you of the extended timeline within the initial five-day acknowledgement period.
If you are not satisfied with cg77's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on filing a complaint with the NPC is available from the NPC's official government website.
This Privacy Policy was last reviewed and updated on 1 January 2026. cg77 recommends that all registered players review this Policy periodically and following any update notification to remain informed of how their personal data is processed.
Play with Confidence
cg77 is built on transparent policies and genuine respect for player privacy. Your data is protected, your rights are real, and the platform is built to serve you — not to monetize your information.
For players 21 years and above only. Gambling involves financial risk — please play responsibly. Visit Responsible Gaming for support tools.
21+ Only. All cg77 services are strictly for players aged 21 and above, per PAGCOR mandate. Play responsibly. Visit Responsible Gaming for deposit limits and self-exclusion tools.